Tuesday, November 17, 2009

Foley Tops 2010 BTI Client Service 30 List

The 2010 BTI Client Service 30 list is out, and the ten top ranked law firms are:

1. Foley & Lardner
2. Jones Day
3. Baker Botts
4. Alston & Bird
5. DLA Piper
6. Kirkland & Ellis
7. Holland & Knight
8. Morrison & Foerster
9. Sidley & Austin
10. Baker & McKenzie

Over 240 Corporate Counsel at Fortune 100 companies were interviewed to identify the law firms that provide superior service in regard to: Client Focus, Commitment to Help, Legal Skills and Provides Value for the Dollar.

BTI reports that law firms which excel at client service, especially in the areas of greatest importance to corporate counsel, enjoy the following benefits:
  • 30% higher profits than other law firms
  • 7% rate premiums across all staff levels
  • Double the fees from a single client
  • 35% higher client retention
These are eye-popping numbers, and underscore the value in adopting a service-oriented approach to the practice of law.

Read more about the BTI 2010 BTI Client Service 30 List.

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